Operations Manager

Pinnacle Propane • Wylie, TX

2d

About The Position

The Operations Manager’s responsibilities include but not limited to – planning, assigning, and directing work; addressing complaints and resolving problems; coordinating product flow from the storage facilities to the customers; utilizing proper transportation and scheduling that is compliant with DOT regulations. They are locally representing Pinnacle Propane, ensuring that operations are done in accordance with its safety and compliance policies.

The Operations Manager will supervise a combination of operations supervisors, drivers, service technicians and yard hands within a well-defined district. They will carry the responsibility for an efficient and safe operation of the bulk storage facilities, as well as the cylinder dispensers and/or depots. Lastly, they will be site director for the manned sites, where customer care representatives are present. This includes the wellbeing of the representatives but excludes the supervision of the job execution of those customer care representatives, which is the responsibility of the customer care supervisor.

Requirements

• Bachelor’s degree or 10+ years of relevant experience
• Previous supervisory or managerial experience
• Strong problem-solving skills
• Ability to thrive in a changing environment and deal with ambiguity
• Operationally focused with ability to think strategically and deliver tactically
• Solid time management skills: ability to handle multiple projects, meet deadlines and function independently and efficiently in a fast-paced environment
• Strong attention to detail, ability to communicate clearly, verbally and written with employees at all levels

Nice To Haves

• Forklift certification is preferred
• CDL and Hazmat license preferred

Responsibilities

• Is the ambassador of the Pinnacle brand
• Is responsible for all safety related aspects within his/her assigned district aspiring zero incidents.
• Assures employees are qualified and capable of executing their job and resources in line with work scope.
• Supervision of job execution of all direct reports
• Safeguard Pinnacle Propane’s license to operate in their area
• Facilitating an efficient and effective execution of operations
• Lead the team to deliver a positive customer experience
• Area and Network Initiatives

Benefits

• Great Benefits: Including medical, vision, dental insurances, amongst others.
• Life Insurance: Financial protection for you and your family.
• Community Volunteering Day: A paid day off to give back to the community and make a difference.
• Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
• Retirement Savings Plan: Employer contributions to help you save for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees