Operations Manager | Full-Time | Donald L Tucker Civic Center

Oakview Group•Tallahassee, FL

26d•$50,000 - $60,000

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the supervision of the Director of Operations, this Operations Manager position manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set-up/changeovers, custodial/housekeeping and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations. This role pays an annual salary of $50,000-$60,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. About the Venue The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men's and Women's basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes.

Requirements

Bachelor's/Technical degree from an accredited college/university/school preferred
Minimum of 3-5 years' experience in facility operations management
Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations
Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days
Self-motivated with excellent organizational skills
Strong verbal and written communication skills in the English language
Possession of or ability to obtain a valid CPR certificate
Possession of or ability to obtain a valid state driver's license
Possession of or ability to obtain a valid forklift license
Knowledge of budget preparation and control
Knowledge of OSHA requirements

Responsibilities

Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
Schedules and oversees Changeover Supervisors, Building Mechanics, Building Services staff, etc.
Provide support and management oversite of Custodial services including daily cleaning, pre-event, event and post-event cleaning, day-to-day operations
Manage preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
Provide support and management oversite of the Operations department: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures.
Order supplies and materials for building supplies and maintenance within budget guidelines
Acts as co-liaison with University, City and State Services for numerous facility related functions (City Codes, Fire Safety Codes, Parking, Licenses, permits, etc.)
Responsible for Health & Safety compliance
Represents Operations Department in absence of Director of Operations
Other duties as assigned by Director of Operations