Operations Manager - 2nd Shift, Inbound

Saks Fifth Avenue • Pottsville, PA

98d • $73,000 - $95,000

About The Position

The Operations Manager at our Pottsville, PA Distribution Center provides leadership and direction for the planning and execution of distribution operations, including Inbound, Outbound, Inventory Control and Returns, as well as other areas as needed. This position is responsible for the safety, performance, and engagement of the shift they oversee. The Operations Manager will also work cross functionally with other teams to improve customer experience, ensuring that customer orders are delivered in the way that they expect from Saks Global.

Requirements

• Bachelor’s degree in Engineering, Business, Logistics, Supply Chain, or another related field.
• 3+ years of qualitative/quantitative experience in Supply Chain, Operations, Transportation, or Inventory Management.
• Knowledge and experience working with automated order fulfillment systems.
• Knowledge of WMS systems, quality and productivity measurements & processes.
• Excellent written and verbal communications skills.
• Ability to articulate your position and achieve buy in.
• Solid organizational and inter-personal skills with the ability to foster productive relationships at every level.
• Creative problem-solving ability and multi-tasking competing priorities.
• Ability to work with technical and non-technical business owners to overcome obstacles and deliver results.
• Must have understanding of English language both written and verbal.
• Must be able to communicate understanding of English during the interview process.

Responsibilities

• Develop, implement, and execute specific operational strategies and partner with peers and corporate business partners within the Saks Global team to best serve the customer.
• Effectively interact in a team environment with a broad range of people, from hourly associates to senior leadership.
• Flexible in working different shift schedules to include nights and weekends.
• Oversee the operation of the Perfect Pick fulfillment system along with supporting systems and Manhattan WMS to hit key fulfillment center objectives and metrics.
• Make recommendations and assist in formulation of departmental objectives, policies, and plans.
• Plan, examine, analyze and evaluate fulfillment center operations with respect to productivity standards, safety, and customer support.
• Evaluate current fulfillment center procedures; identify and resolve operational problems; ensure company standards are met.
• Assist in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skills.
• Hold a team of hourly and salaried associates accountable to the fulfillment center KPIs and SLAs.

Benefits

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital and corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees