Operations Manager
About The Position
FNBC Bank & Trust is a full-service community bank and trust company with a century of providing financial services, support, and leadership to its clients and communities throughout the Chicago metropolitan area. FNBC offers a full range of personal banking, commercial banking, lending, and trust and wealth management services. Locally owned and managed, FNBC is a trusted resource for customers who appreciate local decision making, access to management, and competitive technology and services. As an independent community bank, FNBC offers its employees the ability to have a meaningful impact on the direction of the organization, hands on experience, and exposure to multiple aspects of a high- performance financial institution, not always available at larger organizations. The Operations Department works in our West Chicago branch located in central DuPage County, approximately 40 miles outside of Chicago. We also have branches in La Grange and Western Springs. Our Operations team is a close-knit group that works collaboratively to best serve our customers. We take pride in being engaging, energetic, and customer-focused while supporting each other! Assist the VP Operations, COO, VP Controller, and/or CFO with the overall day-to-day supervision, administration, and support of bank operations areas. Activities include but are not limited to: Deposit, Loan, and Customer Information System (CIS). Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.
Requirements
- 5+ years of experience in bank operations or related field.
- Project management skills.
- Strong proficiency in bank operations and preferably the use of the FIS, including BIC report writing and Connections relay reports.
- Strong knowledge of banking related regulations and laws and ability to apply them on a practical basis to operational areas.
- Proficient in Microsoft Windows – Word/Excel, PowerPoint, and customer relationship management system (Connections).
- Experience with Accounts Payable software.
- Experience with FedLine.
- Conversant in IT technologies.
- Maintain a high regard for confidential and sensitive information.
Responsibilities
- Coordinate and oversee the daily operations of the Operations department.
- Delegate tasks and monitor department workflow.
- Hire, train, and supervise Operations staff, working with them to meet objectives. Includes ensuring appropriate staffing levels, monitoring work, handling disciplinary issues, and writing performance appraisals.
- Develops, implements, and maintains operational policies and procedures to ensure compliance with State and Federal regulations and internal compliance requirements.
- Provide customer service, answering complicated questions and backing up employees as needed.
- Assist the department head with reports and special projects.
- Handle more complicated problems in Deposit, Loan, Customer Information System (CIS), Accounting Operations, and Teller Operations.
- Other duties as assigned.
Benefits
- Competitive salary.
- Full benefits including but not limited to health insurance, short-term and long-term disability, 401(k) plan with traditional and Roth contributions along with a company match, and generous paid time off programs.
- An environment where you will be valued as an individual and given the opportunity to grow professionally.
- Exposure to the senior management team, and all aspects of the organization.
- Paid holidays
- paid time off programs
- parental leave
- medical insurance
- dental insurance
- vision insurance
- short-term disability
- long-term disability
- accidental death and dismemberment insurance
- traditional and Roth 401(k) with a company match
- employee assistance program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
