Operations Manager

Conversion Capital • Seattle, WA

32d • $85,000 - $115,000 • Onsite

About The Position

Booster is building the frictionless, tech-powered
energy supply chain for modern transportation. We power the world's largest
fleets more efficiently and sustainably through our direct operations and
world-class partners.

Our BoosterOS platform eliminates the usual manual frictions between order and
cash, thereby enabling energy delivery to support more businesses at lower
costs. Today, we deliver conventional and renewable fuels directly to fleet
vehicles nationwide, reducing costs and lowering carbon emissions—while paving
the way for future clean alternatives. As demand for sustainable energy outpaces
infrastructure, Booster provides the critical tech-driven, modular solution,
helping customers seamlessly transition to better solutions for their
operations, their communities, and our planet.

We lead by our values and hold ourselves – and each other — accountable to
them. Our values guide how we interact, the choices we make, and the decisions
we take—ultimately driving our long-term success as a business.

 Safety as our daily guiding principle,
 Customer at the heart of all our actions,
 Integrity in doing the right thing even when no one is looking,
 Excellence in never settling and always raising the bar
 Boldness in being brave and creating the future, and
Stewardship in supporting the planet and everyone on it—we support our
communities, our customers, and our people while driving play, purpose, and
potential every day.

BOOSTER IS SEEKING A HIGH-HUNGRY, HIGH-OWNERSHIP OPERATIONS MANAGER TO LEAD
MARKET EXECUTION THROUGH THE BOOSTER BUSINESS SYSTEM (BBS), ANCHORED IN SQDPP
(SAFETY, QUALITY, DELIVERY, PRODUCTIVITY, PEOPLE).

This is not a maintenance role - it is a builder role.

You will own the daily operating system of the market, driving disciplined
execution, building scalable processes, and developing a high-performing team.
This role requires someone who is relentless about improvement, thrives under
pressure, and is driven to make a measurable impact.

You are expected to turn strategy into execution by embedding Lean Daily
Management (LDM), solving problems at the root cause, and creating an operation
that runs on standards - not heroics.

Core Responsibilities (SQDPP Framework)

Safety (Non-Negotiable Foundation)

 Own safety as a system, not a checklist
 Ensure full compliance with DOT regulations, Hours of Service, and
operational standards
 Lead all incidents through 3-Legged 5-Why RCCM to true root cause
 Conduct regular audits and reinforce a zero-compromise safety culture
 Build proactive mechanisms to prevent incidents — not react to them

Quality (Service Excellence & Standardization)

 Ensure consistent execution of Booster service standards across all sites
 Drive performance against key quality metrics:
 Service Fill Rate (SFR), Vehicle Fill Rate (VFR), misses, audit scores
 Standardize best practices and eliminate variability in execution
 Partner cross-functionally to close service gaps and improve customer
outcomes
 Reinforce that every miss is a process failure to be solved, not repeated 

Delivery (Execution & Reliability)

 Own daily execution of fueling operations across the market
 Translate demand into optimized routing, scheduling, and resource allocation
 Ensure on-time, complete, and reliable service delivery
 Identify and mitigate risks before they impact customers
 Build operational discipline through clear daily, weekly, and monthly
execution rhythms

Productivity (Efficiency & Cost Discipline)

 Drive performance across key productivity metrics:
 GPH, route efficiency, asset utilization, labor productivity
 Identify and eliminate waste using Lean / Kaizen principles
 Optimize resource allocation to balance service and cost efficiency
 Implement scalable process improvements that increase throughput without
sacrificing safety or quality

People (Team & Culture Development)

 Recruit, develop, and retain high-performing Service Professionals
 Establish a culture of accountability, discipline, and continuous
improvement
 Lead through structured coaching, performance management, and real-time
feedback
 Build bench strength and develop future leaders
 Create an environment where expectations are clear and performance is
consistently elevated

BBS Execution Expectations

 Lead Lean Daily Management (LDM):
 Tier 1 / Tier 2 meetings
 Visual management boards aligned to SQDPP

 Drive structured problem solving using:
 3-Legged 5-Why RCCM
 4-Blocker / 9-Blocker frameworks
 Ensure standard work is defined, followed, and continuously improved
 Build systems that scale – not reliance on individual effort

Requirements

• 3+ years in operations leadership within: Logistics / transportation, Field operations / last-mile delivery, High-growth, execution-heavy environments
• Proven ability to drive results through people, process, and systems
• Strong operator with high attention to detail and execution rigor
• Structured problem solver with a bias toward root cause thinking
• Comfortable managing real-time complexity while maintaining operational discipline
• Hungry and driven — actively seeks ownership and impact
• Builder mentality — creates systems that outlast the individual
• Discontent with average — constantly pushes for better outcomes
• Accountable — owns results, good or bad
• Resilient — thrives in fast-paced, ambiguous environments
• Continuous learner — always improving self, team, and systems

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Own safety as a system, not a checklist
• Ensure full compliance with DOT regulations, Hours of Service, and operational standards
• Lead all incidents through 3-Legged 5-Why RCCM to true root cause
• Conduct regular audits and reinforce a zero-compromise safety culture
• Build proactive mechanisms to prevent incidents — not react to them
• Ensure consistent execution of Booster service standards across all sites
• Drive performance against key quality metrics: Service Fill Rate (SFR), Vehicle Fill Rate (VFR), misses, audit scores
• Standardize best practices and eliminate variability in execution
• Partner cross-functionally to close service gaps and improve customer outcomes
• Reinforce that every miss is a process failure to be solved, not repeated
• Own daily execution of fueling operations across the market
• Translate demand into optimized routing, scheduling, and resource allocation
• Ensure on-time, complete, and reliable service delivery
• Identify and mitigate risks before they impact customers
• Build operational discipline through clear daily, weekly, and monthly execution rhythms
• Drive performance across key productivity metrics: GPH, route efficiency, asset utilization, labor productivity
• Identify and eliminate waste using Lean / Kaizen principles
• Optimize resource allocation to balance service and cost efficiency
• Implement scalable process improvements that increase throughput without sacrificing safety or quality
• Recruit, develop, and retain high-performing Service Professionals
• Establish a culture of accountability, discipline, and continuous improvement
• Lead through structured coaching, performance management, and real-time feedback
• Build bench strength and develop future leaders
• Create an environment where expectations are clear and performance is consistently elevated
• Lead Lean Daily Management (LDM)
• Drive structured problem solving
• Ensure standard work is defined, followed, and continuously improved
• Build systems that scale – not reliance on individual effort

Benefits

• Career Progression Room for growth and advancement!
• Medical Benefits Best in class Medical, Dentist and Vision! We also offer Kaiser for CA Residents only.
• Employee Referral Program May receive up to $750 for referring a friend, family member or previous coworker.
• Booster Company Equity! Stock Options at a fast-growing startup with strong VC backing.
• Flexible PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager