About The Position

As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.

Requirements

  • Bachelor's or advanced degree
  • Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field
  • Strong interpersonal skills
  • Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office
  • Flexibility in hours to support multi-shift operation
  • Ability to perform the accountabilities listed in the “What You’ll Do” Section.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Ability to learn and comply with all company policies, procedures, standards and guidelines.
  • Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
  • Ability to work as part of a team and interact effectively and appropriately with others.
  • Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
  • Ability to satisfactorily complete company training programs
  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
  • Ability to plan, prioritize and monitor activities across business units.
  • Ability to complete or oversee the completion of assigned projects in a timely manner.
  • Perform work in accordance with the Physical Requirements section.
  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift (at least 9 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Responsibilities

  • Manage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
  • Effectively manage staffing to meet UPH and CPU goals
  • Develop and maintain accuracy standards to ensure unit inventory integrity
  • Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network
  • Coordinate and communicate changes and updates in process and procedures
  • Work with other departments and divisions to resolve problems and ensure efficient service
  • Manage direct reports, systems, and projects to achieve unit goals per Kohl’s policies and procedures
  • Prepare and analyze unit plans and reporting
  • Provide leadership by exhibiting influence and expertise, driving results
  • Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
  • Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
  • Additional tasks may be assigned
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