Operations Manager - ColorArmor

Britten, Inc. • Traverse City, MI

20d

About The Position

Britten, Inc. is a veteran-owned (VOSB), creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. For 35+ years, we’ve leveraged our state-of-the art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world. Always on time, on strategy, and on budget, we build the stuff that helps people, communities, and businesses flourish and prosper.

Located in Traverse City, Michigan, this creative production studio known as Britten seeks talented individuals to join our team. We’ve built a reputation for saying "yes" to projects others won't touch. Our people make that possible, individuals who put a premium on thoughtful service, care about the people next to them, and are willing to go the extra mile on projects they touch. Click here to learn more about Britten, Inc. www.britteninc.com

We are seeking a driven, entrepreneurial leader to help lead ColorArmor, a newly established company focused on high-end industrial coating solutions. This is a unique opportunity to step into a startup environment—where you will play a critical role in building processes and driving operational success from the ground up. The ideal candidate thrives in ambiguity, takes ownership, and is energized by the challenge of building something new. A strong balance of strategic thinking and hands-on execution is essential. We are looking for someone who is resourceful, adaptable, and results-driven—an individual who sees challenges as opportunities and deliver exceptional quality in a fast-paced environment.

Requirements

• Energy, enthusiasm, initiative, a positive attitude and aptitude for running operations
• Experience in effectively leading a team
• Ability to grasp gross margin financials and favorably impact by your management decisions
• The ability to regularly use good judgment and discretion to make educated decisions for the greater good of the company
• Strong organizational skills, attention to detail, ability to interpret/make data-driven decisions
• Ability to perform quality checks and follow standard work to help continuous improvement
• Willingness to learn and take direction
• Basic computer skills
• Ability to keep up in a fast-paced environment, have the ability to multi-task and reflect a positive attitude towards challenging job requirements
• Possess strong communications skills
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Responsibilities

• Lead and manage daily operations to ensure efficiency, safety, and on-time delivery across all processes, including automated coating systems
• Supervise, coach, and develop cross-functional teams, fostering a culture of accountability, collaboration, and continuous growth
• Partner with Sales, Project Management, and Supply Chain to align production schedules, manage capacity, and meet customer deadlines
• Establish and maintain high standards for product quality and process accuracy; monitor KPIs and implement corrective actions as needed
• Drive continuous improvement initiatives using Lean Manufacturing principles to increase efficiency, reduce waste, and improve profitability
• Assure that all machinery, equipment, and facilities are properly maintained for production process and kept in acceptable safe working conditions
• Champion workplace safety by enforcing policies and procedures and ensuring compliance with all regulatory and environmental standards
• Manage labor, materials, and operational costs to meet budget targets while maximizing productivity and output
• Identify and implement opportunities to improve workflows, systems, and overall team performance
• Align with and actively demonstrate company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Benefits

• Medical, Dental and Vision Insurance coverage options
• 401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee’s pay)
• Paid Holidays
• Paid Time Off (Full time employees)
• Educational Assistance
• Life Insurance-company provided
• Reimbursement for safety glasses and/or work boots (if position requires and qualifies) Company provided safety, skill development and/or leadership training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees