Operations Manager (Weekend Night Shift 5 PM to 5:30 AM-Friday through Sunday)
About The Position
Lead, direct and manage site operations with Director of Operations to ensure that the operations staff executes service agreements at, or above the client's standards. Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Manage revenue and expenses to budget constraints. Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities Oversee accounts receivable, including client invoicing and collections, as needed Execution of the applicable KPI's per company standard. Other duties as assigned
Requirements
- Computer Literate
- Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
- Ability to help manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
- Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
- Sitting for extended periods of time
- Vision abilities required by this job include close vision and the ability to adjust focus
- Walking within the warehouse and inspecting freight
- High school diploma or GED Required
- Professional certification may be required in some areas.
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Lead, direct and manage site operations with Director of Operations
- Maximize profitability through superior client service
- Plan and monitor daily staffing schedules
- Manage revenue and expenses to budget constraints
- Train, develop and motivate employees
- Oversee accounts receivable, including client invoicing and collections, as needed
- Execution of the applicable KPI's per company standard
- Other duties as assigned
Benefits
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
