Operations Manager 3rd Shift

IDEXX Laboratories • Grafton, MA

6d • $120,000 • Onsite

About The Position

As an Operations Manager in our North Grafton laboratory - one of our largest North American reference laboratories and a critical part of our organization - you will supervise teams of lab employees, including lab techs, lab associates, and supervisors. You'll be leading the overnight shift, and will be responsible for day-to-day lab operations, creating strategic plans, managing team members to expectations, and delivering results. This is a full-time role with competitive benefits and performance incentives. At IDEXX, the focus on enhancing the lives of people and pets starts with our own employees and with empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our teams. You'll be joining an innovative and fast-paced work environment with a strong focus on employee culture and development. Want to learn more about working on a laboratory team at IDEXX? Check out what our employees have to say! Why Ashley Lemley, Labs Manager, Chose IDEXX - https://vimeo.com/663392982 Why Laurie Antosia, Labs Supervisor, Chose IDEXX - https://vimeo.com/663393154 In This Role: You will manage teams, including both individual contributors and supervisors You will oversee all areas of the North Grafton veterinary diagnostic lab You will create and manage budgets You will deliver key operating metrics to successfully drive quality, delivery of productivity results, financial success, and safety across the lab You will be a business leader and a people leader for the lab and the line of business You will drive creation of quality initiatives, process change initiatives, set and and clarify requirements and expectations of all areas of the laboratory and ensure that performance metrics are met

Requirements

• You have led, managed, and developed both supervisors and individual contributors
• You have experience managing the day-to-day operations of a fast-paced, high-volume environment, whether a clinical diagnostic laboratory, fast-paced production environment, or similar
• You are able and willing to work the overnight hours required
• You are excited to work and lead in a high-volume, innovative work environment
• You are able to foster a positive work environment and provide strong leadership, guidance and support to laboratory staff
• You are able to communicate effectively with a multi-tiered leadership team
• You will have the ability to work closely and communicate effectively with our Human Resources, IT and Laboratory Operations Teams

Responsibilities

• manage teams, including both individual contributors and supervisors
• oversee all areas of the North Grafton veterinary diagnostic lab
• create and manage budgets
• deliver key operating metrics to successfully drive quality, delivery of productivity results, financial success, and safety across the lab
• be a business leader and a people leader for the lab and the line of business
• drive creation of quality initiatives, process change initiatives, set and and clarify requirements and expectations of all areas of the laboratory and ensure that performance metrics are met

Benefits

• Competitive salary range targeting $120k / yr but will be based on skillset and experience
• Opportunity for annual cash bonus
• Opportunity for performance-based annual merit increase
• Health / Dental / Vision benefits starting day one
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees