Operations Manager

JLL•New York, NY

8d•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Manager - JLL What this job involves: The Operations Manager will support the engineering team and assist the Property Manager in the daily management and operation of the properties as directed by the property owners and in accordance with the standards and procedures of JLL. Our goal is to provide our clients with the highest level of client service available. What your day-to-day will look like: Monitors operation and maintains refrigeration, water cooling and air conditioning; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment Reviews logs as necessary to assure proper operation of equipment Responsible for reporting any problems/malfunctions on an as need basis. Performs preventive tasks when required. Oversees repair and P.M. of Mechanical, Electrical, Plumbing and other building systems Ensures the availability of an adequate inventory of tools and other supplies to operate the building. Prepare and submit purchase orders requests Develop sources for stock materials and performing periodic checks of inventory levels Responsible for overseeing the activities of contractors working within the building Assure that all assets are maintained on time and in accordance with JPMC standard frequency. Develop & review all Method of Procedures & assure that all activities are covered by a MOP, SOP and/or EOP. Ensure all managed sites are operating according to state and local building codes. Provide on-site support for all maintenance events Ensure that all engineering, maintenance, and operations activities are properly planned, scheduled, and that the change management process is adhered to as per client requirements. Manage the critical spare parts program Work with property manager on construction such as tenant renovation and capital project implementation. Ensure the team is following all the JPMC operations standards as outlined on the SharePoint site. Drive world class operations by maintaining solid communications and interaction with our clients and vendors. Support the Facility Team with day to day operational support to assure the IFM service delivery. Support team with incident issues and ensure that the escalation is properly followed per the JPMC requirements.

Requirements

Associate Degree in and engineering discipline or equivalent work experience
7+ years facility related work experience, including customer service, leadership and supervisory experience
Managerial experience
Comprehensive knowledge of maintenance processes
Understands aspects of construction planning and execution
Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation
Working knowledge of computer applications including Microsoft Office and CMMS systems
Demonstrated verbal/written communication skills
Proven record of excellent internal and external customer service

Nice To Haves

Certification as a Universal Technician for CFC’s (or within 90 days of employment)
Operating Engineers license or equivalent

Responsibilities

Monitors operation and maintains refrigeration, water cooling and air conditioning; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment
Reviews logs as necessary to assure proper operation of equipment
Responsible for reporting any problems/malfunctions on an as need basis.
Performs preventive tasks when required.
Oversees repair and P.M. of Mechanical, Electrical, Plumbing and other building systems
Ensures the availability of an adequate inventory of tools and other supplies to operate the building.
Prepare and submit purchase orders requests
Develop sources for stock materials and performing periodic checks of inventory levels
Responsible for overseeing the activities of contractors working within the building
Assure that all assets are maintained on time and in accordance with JPMC standard frequency.
Develop & review all Method of Procedures & assure that all activities are covered by a MOP, SOP and/or EOP.
Ensure all managed sites are operating according to state and local building codes.
Provide on-site support for all maintenance events
Ensure that all engineering, maintenance, and operations activities are properly planned, scheduled, and that the change management process is adhered to as per client requirements.
Manage the critical spare parts program
Work with property manager on construction such as tenant renovation and capital project implementation.
Ensure the team is following all the JPMC operations standards as outlined on the SharePoint site.
Drive world class operations by maintaining solid communications and interaction with our clients and vendors.
Support the Facility Team with day to day operational support to assure the IFM service delivery.
Support team with incident issues and ensure that the escalation is properly followed per the JPMC requirements.