Operations Manager - Paseo (Austin, TX)

LV Collective•Austin, TX

8d•Onsite

About The Position

What does it take to operate one of the most innovative mixed-use assets in the market — and make it feel seamless every single day? As the Operations Manager at Paseo, you are the on-site operational leader bringing vision to life. You sit at the intersection of ownership, operators, and brand partners, ensuring culture, systems, and service standards align across apartments, hospitality, wellness, and experiential retail. This is a hands-on, high-impact role for someone who thrives in complexity, leads through influence, and is passionate about hospitality-driven real estate done right. Candidate Traits You’re a strong fit if you are: A proactive self-starter with a true GSD mentality Highly organized with a systems-driven mindset Comfortable leading without direct authority A natural relationship-builder and communicator Detail-oriented but able to zoom out strategically Passionate about hospitality, experience, and culture

Requirements

Can-do attitude
Self-starter mentality
Strong attention to detail
Exceptional organizational and time management skills
Clear and confident communication skills
Strong people management and soft skills
Ability to multi-task in a fast-paced environment
Systems and process-oriented thinking
Strong problem-solving skills

Nice To Haves

You have experience with hospitality-forward or lifestyle-driven real estate
You’ve worked on mixed-use assets combining residential, hotel, wellness, or retail
You bring a passion for wellness-focused or experience-driven environments
You’ve supported brand execution across multiple on-site concepts
You’re willing to live at Paseo and immerse yourself into the daily environment as a resident

Responsibilities

Own the day-to-day operational performance of Paseo from an owner-representative perspective
Ensure the property operates at the highest possible standard across all components
Identify operational gaps and implement solutions that elevate resident and guest experience
Serve as the primary operational liaison between LV Collective and operating partners including Greystar, Roost, Day Dreamer, AMAYA, Rainey Street & Paseo Events Manager, AIR and others
Manage complex stakeholder relationships and align multiple partners around a single cohesive vision
Collaborate closely with ownership and asset management to support broader business objectives
Integrate culture, systems, and operating processes across residential, hospitality, and wellness components
Ensure operating partners are aligned with Paseo’s vision, service standards, and brand expectations
Support brand execution and ensure consistency across all on-site touchpoints
Hold operating teams accountable to KPIs, service standards, and operational best practices
Monitor performance metrics and proactively drive improvements
Act as a visible on-site leader and culture carrier for the property
Assist with other duties and special projects as assigned
Ability to work late or on weekends may be required