Operations Manager

Atlantic Testing Laboratories • Syracuse, NY

24d

About The Position

Atlantic Testing Laboratories (ATL) is a full-service engineering support firm with over 55 years of service, operating from 11 offices throughout New York State. Our commitment to employee satisfaction and client service results in a culture of opportunity and inclusion.

We are seeking an experienced Operations Manager to oversee daily operations in our Syracuse, NY office. The ideal candidate will have demonstrated experience in a leadership role.

Requirements

• Engineering, Engineering Technology, or related degree, and/or project management experience in the Architectural/Engineering/Construction Industry
• Demonstrated experience in a leadership role with strong people and resource management skills, preferably in the Construction Materials Testing and Inspection industry
• Strong written and verbal communication skills
• Ability to effectively multitask in a fast-paced, dynamic work environment
• Attention to detail and strong organizational skills
• Ability to work both independently and in a team environment

Responsibilities

• Under the direction of Senior Management, oversee and coordinate day-to-day operations and technical services consisting of Construction Materials Engineering and Testing, Special Inspection and Environmental Consulting
• Financial management to include:
• Execute Divisional Budget to meet revenue and profit goals
• Monitor and maximize personal and operational efficiency and productivity
• Monitor project profitability
• Oversight of divisional purchasing
• Promote and administer corporate policies
• Oversight of technical and administrative staff
• Promote and provide career planning and identify growth opportunities for staff
• Conduct annual and periodic performance reviews for direct reports
• Management of divisional staffing levels, including development and execution of staffing plan to coincide with budget and workload
• Maintain a high level of client satisfaction through quality service and client management strategies
• Lead divisional business development efforts and work with business development and technical staff to pursue client and project opportunities
• Utilize customer relations management (CRM) software to develop new and maintain existing client relationships
• Participate in Strategic Planning to develop and execute long-term, divisional, and corporate goals

Benefits

• Competitive pay with opportunity for growth
• Competitive Health Insurance with multiple plan options
• Paid Vacation/Sick/Personal/Holidays
• 401(k) Retirement Savings Plan with company match
• Potential for Profit Sharing
• Participation in an inclusive management team with opportunity to impact operational strategies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees