Operations Manager

Dropout Companies•Nashville, TN

25d•Remote

About The Position

Dropout Companies is building a new generation of frozen food brands: cleaner labels and genuine cultural relevance. Our portfolio includes Jams, the fastest-growing frozen PB&J brand in the country, and Bronco, a modern take on the frozen breakfast sandwich. We move fast, we hold high standards, and we’re just getting started. The Role We’re looking for a sharp, execution-first Operations Manager to help us scale. This person will work directly with the CGO and our head of operations to manage the systems, processes, and cross-functional coordination that brings our products to market on time, on spec, and at the quality our customers expect. This is a high-ownership role at the intersection of supply chain, innovation, and internal operations. You won’t just manage tasks. You’ll build the infrastructure that lets a growing brand portfolio operate with precision as we scale into new retailers, new SKUs, and new markets. You’ll touch everything from co-manufacturer relationships and production timelines to internal project tracking and cross-functional alignment. If you’re someone who likes solving hard problems, building clean systems, and holding people accountable to high standards, this is your role.

Requirements

You’re a builder. You don’t wait for someone to tell you there’s a system missing. You identify the gap and close it.
You’re obsessively organized. You can manage multiple brands, workstreams, and stakeholders simultaneously without losing the thread.
You communicate with precision. You know what to escalate, what to resolve yourself, and how to keep leadership informed without overwhelming them.
You hold people accountable without drama. You follow up, you document, and you don’t let things fall through cracks.
You’re comfortable in ambiguity. Early-stage brand environments don’t always come with playbooks. You write the playbook.
You think in systems. When something breaks, you don’t just fix the immediate problem. You figure out why it broke and put something in place to prevent it from happening again.
You thrive in fast-paced environments and know how to prioritize ruthlessly when everything feels urgent.
You take pride in the details. Great operations are invisible, and you understand why that matters.
2–5 years of experience in operations, supply chain, or project management, ideally within CPG, food & beverage, or a high-growth consumer brand.
Direct experience working with co-manufacturers or third-party production partners.
Proven ability to manage complex, multi-stakeholder projects from kickoff through delivery.
Strong working knowledge of retail distribution dynamics: distributor relationships, PO management, compliance requirements, and deduction resolution.
Experience supporting new product launches from commercialization through first ship.
Exceptional organization and project management skills. You’ve managed trackers, timelines, and cross-functional workstreams at scale.
Comfort working remotely and managing asynchronously across a distributed team.
Proficiency in tools like Google Workspace, Excel/Sheets, and project management platforms.

Nice To Haves

Experience across multiple CPG brands or SKUs simultaneously.
Familiarity with frozen food, or natural/conventional channel dynamics.
Background working in lean, high-growth team environments where resourcefulness is required.
A genuine love for building brands people actually care about.

Responsibilities

Own day-to-day relationships with our co-manufacturers (including KFF) across Jams, Bronco, and any future brands we bring to market.
Manage production schedules, lead times, and capacity planning to ensure on-time delivery and in-stock positions across retail accounts.
Identify and resolve supply chain bottlenecks before they become customer-facing problems.
Partner with our head of operations to negotiate terms, improve cost structures, and hold co-mans accountable to quality and timeline commitments.
Maintain visibility into raw material sourcing, finished goods inventory, and inbound/outbound freight flows.
Support the end-to-end commercialization process for new SKUs, from formula sign-off and packaging spec through first production run and retail-ready delivery.
Own the project timelines for product launches across the portfolio, coordinating cross-functionally with R&D, marketing, sales, and operations to hit key milestones.
Track innovation projects against gate criteria and surface risks early so leadership can make informed go/no-go decisions.
Build and maintain launch trackers, production specs, and item setup documentation across all new products.
Serve as the connective tissue across internal teams, ensuring that every function (sales, marketing, supply chain, finance) is aligned on priorities, timelines, and open items.
Build and maintain operational playbooks, project trackers, and reporting cadences that give leadership a real-time view of what’s in flight and what’s at risk.
Own the weekly ops rhythm: standups, status updates, issue escalation, and follow-through.
Identify process gaps and build the systems to close them—whether that means a new tracker, a better SOP, or a cleaner handoff between teams.
Support cross-functional planning for key retail milestones including resets, promotions, new item launches, and distributor onboarding.