Operations Manager

Hilton Garden Inn Northeast • Louisville, KY

1d • Onsite

About The Position

This position supports the General Manager role in the overall management and direction of the hotel, including Rooms and Administrative Operations, with a heavy focus on Food & Beverage. The Operations Manager is responsible for the hotel in the absence of the General Manager, ensuring superior standards of quality, service, and merchandising to maximize profits. The role also involves assisting and supporting all other hotel areas and enhancing the overall guest experience. The Operations Manager will act as Manager on Duty when on property, assisting in responding to guests, associates, and emergency situations as needed. A key responsibility is the training and direction of hotel associates, particularly within Food & Beverage operations.

Requirements

• Food & Beverage experience is required.
• Must be available to work nights and weekends per the hotel's needs.
• Must be a dependable team player.
• Excellent communication skills.
• Excellent attendance.

Nice To Haves

• Hotel experience is preferred.

Responsibilities

• Support the General Manager role in the overall management and direction of the hotel to include Rooms and Administrative Operations, but with a heavy focus on Food & Beverage.
• Be responsible for the hotel in the absence of the General Manager to maintain superior standards of quality, service and merchandising to maximize profits.
• Be involved and assist in supporting all other hotel areas and the overall guest experience.
• Act as Manager on Duty whenever on property.
• Assist in responding to guests, associates and emergency situations as necessary.
• Be responsible for the training and direction of hotel associates with a heavy focus on Food & Beverage operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees