Operations Manager

Maslow Media Group, Inc.
4h$130,000 - $142,000Onsite

About The Position

Maslow Media Group is seeking a highly capable Operations Manager to lead studio and audiovisual operations at our client. This is an onsite, embedded managerial role responsible for running day-to-day operations, managing our staff, and ensuring consistently high service delivery across studios, events, and meeting support functions.  You will be Maslow’s primary operational leader on site—driving performance, governance, and continuous improvement—while serving as a strategic partner to our client's stakeholders. You will focus on operational excellence, staffing, resource optimization, and service reliability.  If you thrive in complex, high-stakes environments that require precision, professionalism, and proactive leadership, this role is for you.   This is a full-time role working onsite in our client's office in Washington, DC.

Requirements

  • 5+ years managing onsite operations in studios, AV, live events, or media production environments.
  • Direct experience leading technical or creative teams in client-facing settings.
  • Demonstrated ability to manage staffing, scheduling, and service delivery at scale.
  • Strong people management and coaching skills.
  • Comfort operating in structured, security-sensitive environments.

Nice To Haves

  • Experience working with government agencies, international organizations, or large institutions.
  • Background in broadcast, live production, AV integration, or corporate media.
  • Familiarity with KPI dashboards, incident management, or continuous improvement frameworks.
  • Budgeting or financial oversight experience related to staffing or services.

Responsibilities

  • Lead Onsite Operations
  • Manage and Develop Talent
  • Operational Governance
  • Support Financial Oversight
  • Ensure Compliance and Security
  • Act as a Strategic Partner
  • Reporting & Accountability

Benefits

  • comprehensive benefits package that includes a 75% contribution for employee-level medical, dental and vision premiums
  • transit benefits
  • 401K
  • time out of the office program that includes vacation, sick, and holidays
  • voluntary benefits such as life insurance, short term disability and legal services
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