Operations Manager Industrial Services / Traveling

Clean Harbors•Deer Park, TX

About The Position

HPC-Industrial , powered by Clean Harbors, in based out of Deer Park, TX is looking for an Operations Manager to join their safety conscious traveling team! This team member is responsible for leading, planning, organizing, and coordinating all duties associated with daily branch operations to include, but not limited to, improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded. The Operations Manager serves as a representative of HPC-Industrial in creating a continuous working relationship with clients/customers. Industrial Services Experience Required. TWIC required. Transitioning Military , this is a great opportunity to leverage your skills and training as you return to civilian life. Why work for HPC-Industrial? Health and Safety is our #1 priority, and we live it 3-6-5! HPC-Industrial , a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer. HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 1-844-922-5547. HPC-Industrial is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. HPC

Requirements

High School diploma or equivalent required.
5+ years industrial cleaning experience of which 2 have been served in a management capacity.
Experience in the applicable utilization of standard/specialized industrial cleaning equipment.
Ability to efficiently/effectively schedule equipment/personnel for daily maintenance/project work.
Successfully resolve customer/employee complaints.
TWIC required.

Nice To Haves

Bachelor's in chemistry, biology, or environmental science preferred.

Responsibilities

Coordinates and manages group activities and interactions with other divisions
Coordinate scheduling of personnel and project assignments
Conducts and supervise staff meetings.
Approves all accounts payable / accounts receivable for payment.
Reviews monthly PNL statements and all applicable discrepancies.
Performs revenue forecasting.
QA/QC's all specialist work.
Oversees customer service responsibilities for office.
Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial's HR policies, practices, and procedures.
Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
Bids and/or assists in the bidding of industrial services projects.
Assists in the planning and scheduling of projects.
Review status reports and modifies schedules or plans as required.
Prepares reports for management, client, or others.
Confers with personnel to provide technical advice and to resolve problems.
Coordinates project activities with activities of government regulatory or other governmental agencies.
Ensures customer receives cost effective services in accordance with contract provisions.
Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.
Primary liaison between customer and HPC Industrial operations in resolving service issues
Cultivates quality relationships laterally and above primary contact to retain clients.
Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
Performs other duties as assigned