Operations Manager

Refresco • Joplin, MO

3h • Onsite

About The Position

Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider, serving a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best. The Operations Manager is responsible for the entire manufacturing plant operations. This role directs the plant through supervision, sharing information, taking or directing corrective action as required and recognizing achievements. The Operations Manager is responsible for oversight of both Production and Maintenance, including direct leadership of the Production Manager and Maintenance Manager, requiring candidates to possess the knowledge, experience, and leadership capability in both areas to drive operational success.

Requirements

• Proven leadership experience in a manufacturing/production environment, with direct or indirect oversight of both Production and Maintenance functions
• Strong team player who is able to work across multiple functions.
• Able to work under deadline pressures.
• Organized and detail oriented, adaptable to change.
• Excellent interpersonal and communication skills, verbal and written.
• Performs work under minimal supervision. Handles complex issues and problems and refers more complex issues to higher-level staff.
• Provides leadership, coaching, and/or mentoring to a subordinate group.
• Bachelor’s degree in Engineering, Operations Management, or a related field (or equivalent experience)
• 7+ years of progressive leadership experience in manufacturing, with experience in both Production and Maintenance strongly preferred
• Experience supporting 24/7 operations;

Nice To Haves

• Experience in both Production and Maintenance strongly preferred
• Prior experience in the beverage, food, or high-speed manufacturing industry highly preferred

Responsibilities

• Responsible for oversight of both Production and Maintenance, including direct leadership of the Production Manager and Maintenance Manager, this role requires candidates to possess the knowledge, experience, and leadership capability in both areas to drive operational success.
• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the Plant and establish and maintain budget control for area of scope.
• Development of the team and continuous improvement in the performance of all team members by setting clear and challenging goals and objectives.
• Operates the plant in accordance with corporate and plant policies, customer requirements, approved budgets.
• Participates in the development of the annual department budget and strategic long-term planning.
• Communicate plant production related requirements and solutions to the relevant departments.
• Analysis of plant results, discussing areas of concern with the management team.
• Conduct plant production meetings with plant employees, and salary employees.
• Directly observe operating departments on a regular basis to ensure the quality of production and adherence to sanitation and safety standards.
• Ensures the fulfillment of customer orders within the specifications of quality, quantity and cost.
• Manages the assigned business metrics including yield, labor efficiency, and overhead expenses.
• Demonstrates leadership to ensure consistent quality of work.
• Maintains effective communication of expectations and goals throughout the plant environment.
• Develop and communicate business impact with weekly, monthly, and quarterly performance reports and presentations. Make regular presentations to the Management team on performance.
• Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Oversee effective deployment of human resources throughout the plant and ensure the correct administration of the collective Bargaining Agreement, if applicable.
• Responsible for reviewing SQF Annual Review checklist with Management.
• Jointly responsible for site security /Food defense and product quality.
• Key member of the Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident.
• Represents the company in a positive manner at all times.
• Will act as the back-up Plant Manager/Director as needs arise.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit
• Discount and Total Reward Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager