Operations Manager

Your Path Family Law•Kalamazoo, MI

25d•Hybrid

About The Position

Your Path Family Law is a boutique law firm that specializes in Divorce & Child Custody. We guide parents on their path through divorce with compassion and integrity. We never hide the ball, and we put clients first. We are also a dynamic, growing law firm in need of an Operations Manager. A candidate for this position must be intelligent, hardworking, have a great personality, and a positive attitude. Operational experience is required, but not necessarily law firm experience. The ideal candidate should thrive on challenges and welcome change. This is a hybrid position for a hybrid work environment. Candidate must be working on-site two to three days a week (we expect more in-person work during the onboarding process). If you believe you have the skills and personality for this position, please apply!

Requirements

Candidate must be proficient with Microsoft Office Suite
Possess experience managing a team of at least 5 employees and a budget of at least $1,000,000
Operational experience is required

Nice To Haves

Legal administration experience

Responsibilities

Assist the owner with posting job ads, interviews, and hiring new staff
Creating the firm’s training programs for various positions, utilizing Trainual or a similar platform
Work with the firm’s COO to create policies, systems, and procedures
Manage firm benefits and research new benefit opportunities at the direction of the Owner
Coordinate insurance for the firm, including liability, malpractice, etc
Assist the Owner with training and coaching staff
Managing compliance of attorneys and staff with necessary training and CLEs
Coordinate staff schedules, training, and personal time off
Hold the team accountable for their Key Performance Indicators
Run payroll
Update cash flow projection weekly
Update the budget quarterly and review it monthly
Pay firm bills and work with the Owner to ensure profitability
Track A/R and work with staff on collections
Test potential technologies to supplant or replace the current technology stack for operations, programming, or client experience
Interview vendors and make recommendations to the Owner
Troubleshoot technical issues and coordinate with IT providers
Work with the computer support company when necessary
Update software and electronics when necessary
Keep the office operating smoothly on a daily basis
Plan staff outings and develop a positive firm culture
Work closely with the Owner to prepare business plans and growth plans