Operations Manager
About The Position
Company Overview: Southwind, owners of 1-800-GOT-JUNK?, is looking to add an Operations Manager at our Connecticut office! Are you looking for a dynamic, driven culture with abundant growth opportunities? We are the world's largest junk removal company with a focus on consistent growth and development. Committed to excellence in customer service and employee satisfaction, we're expanding across 50+ US locations. Objective: As the Operations Manager, you will oversee daily operations, ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals. Are you an ambitious, outgoing and active individual? Join our fast-paced and fun operation that helps people in our community get rid of unwanted items, responsibly and help us redefine home services!
Requirements
- Proven experience in Operations Management, or related field preferred.
- Strong leadership and team-building skills.
- Excellent communication and problem-solving abilities.
- Proficient in Microsoft Office and operational software.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
- Valid driver’s license.
- Must be at least 21 years of age.
- Available to work mornings, nights and weekends.
Responsibilities
- Manage daily operations, ensuring efficient and safe junk removal services.
- Lead, train, and motivate a team of drivers and crew members on client sites.
- Monitor and improve operational performance and customer satisfaction metrics.
- Manage inventory and equipment, ensuring maintenance and compliance.
- Foster a positive and inclusive team culture.
- Facilitation of quality field service
- Truck maintenance
- Damages and Complaints/Customer outreach
Benefits
- Competitive compensation and performance-based bonuses
- Recognized for "Best Places to Work" and "Fast 50 Company".
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
