Operations Manager - The Oaks Mall

Spinoso Real Estate Gro•Gainesville, FL

4h•Onsite

About The Position

The Shopping Center Operations Manager will have responsibility for the daily operations of the shopping center utilizing Spinoso Real Estate Group policies and standards to enhance and preserve the asset and maximize financial performance. The Operations Manager will possess a thorough understanding of building mechanical, electrical, plumbing and control systems as well as advanced knowledge in proactive and reactive maintenance procedures and federal, state, and local government regulations. The Operations Manager will have oversight of all activities such as housekeeping, landscaping, construction, and major building systems repairs, working with in house staff and third-party providers. The Operations Manager will assist in preparing annual budgets and reforecasting property expenses; collaborating with the General Manager and fellow department heads to effectively maximize Net Operating Income (NOI).

Requirements

Minimum of Associate degree or technical/vocational training. Bachelor’s degree, RPA or FMA designation preferred
Shopping center experience preferred; 2-3 years of facilities management required
Minimum of 3 years’ supervisory experience with 2 or more employees
Valid Driver’s License
Thorough knowledge of commercial building systems and processes
Ability to prioritize and manage multiple projects and respond to unplanned events in a positive and effective manner
Above average communications skills with the ability to supervise, train and/or direct center operations staff or service providers
Knowledge and ability to use common software programs, including word and excel
Knowledge of common accounting practices and financial procedures for commercial real estate
Ability to read blueprints/construction drawings
Knowledge of MEP systems
Ability to be certified in scissor lifts, boom lifts or other mobile equipment
Ability to drive a pickup truck with a snow plow
Ability to safely carry, setup and climb ladders
Ability to access the mall roof via portable or fixed ladders to inspect
Ability to inspect the mall daily, including interior and exterior
Ability to be on call for property issues, and respond during non-standard working hours
Must be able to work flexible hours including weekends, holidays
Knowledge of contract negotiation process from bidding to implementation
Work with GM to ensure all CAM contracts are up to date, including procurement of insurance certificates

Nice To Haves

Shopping center experience preferred
Bachelor’s degree, RPA or FMA designation preferred

Responsibilities

Develop, implement, oversee and document preventative maintenance programs on property systems
Support leasing, specialty leasing and marketing activities as needed
Assist in managing procurement of Capital projects, including obtaining budget pricing and bidding as required
Manage landlord and tenant construction while working with various design and construction groups including state and local permitting and inspection staff
Effectively lead Spinoso Real Estate Group operations staff and manage daily work schedules to ensure maximum effectiveness while adhering to all applicable company guidelines and federal and state law
Manage property service providers to include establishing scope of work, soliciting qualified bids, awarding contracts and ensuring acceptable performance by providers
Prepare annual operating and capital budgets including annual reforecasting and multi-year capital planning
Working with the GM, oversee all Emergency Planning, OSHA, and Risk Management programs to identify, eliminate and prepare for risks, hazards and emergencies
All other duties as assigned or required