Operations Manager

SBM Management • Rahway, NJ

82d • $80,000 - $90,000

About The Position

Are you an experienced professional looking to elevate your leadership potential? SBM's Manager in Training (MIT) program provides a structured pathway to refine your management skills, expand your industry knowledge, and transition into a long-term leadership role. Take the next step in your career with the support and training you need to succeed. Our Operations Manager MIT program is an intensive six-week, blended-learning experience that provides comprehensive exposure to managing a business within the facilities industry. Training takes place on-site at client locations, where participants receive hands-on learning, expert guidance, real-time feedback, and personalized mentorship from industry professionals. Participants who successfully complete the MIT program will transition into a higher-level managerial role. This program serves as a launchpad for future leadership opportunities, as SBM strongly promotes internal career growth. Many of SBM's senior leaders-including C-suite executives, Vice Presidents, and Site Managers-are graduates of the MIT program.

Requirements

• Bachelor's degree or equivalent professional experience.
• 4+ years of experience in facility management or similar.
• Experience in supervisory or managerial roles.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and general computer skills.
• Strong customer service, problem-solving, and project management abilities.
• Ability to interpret, analyze, and respond to inquiries from customers, regulatory agencies, and business stakeholders.
• Excellent presentation, training, and coaching skills.

Nice To Haves

• Active/Transferable DoD TS Clearance.
• Relocation required if a local opportunity is unavailable.

Responsibilities

• Develop and manage work schedules to ensure service efficiency.
• Assign and oversee personnel routes and schedules, ensuring compliance.
• Conduct inspections and evaluations for quality, safety, and service adherence.
• Monitor inventory, supplies, and equipment usage.
• Research and implement operational improvements.
• Address and resolve customer service requests in collaboration with management.
• Assist in executing company policies, goals, and strategic initiatives.
• Assess facility space utilization and assist with planning budgets and modifications.
• Participate in long-term planning, conceptual designs, and capital investment strategies.
• Coordinate contract proposals, specifications, and documentation.
• Ensure compliance with safety regulations (OSHA, ADA, FLSA, etc.).
• Serve as a liaison between customers, employees, subcontractors, and clients.
• Maintain contractor relationships and oversee contract execution.
• Conduct and attend meetings to ensure real-time communication across all levels.
• Support HR-related concerns, including interviewing, coaching, and training.
• Travel may be required.

Benefits

• Fast-paced, hands-on leadership development experience.
• Significant career growth potential within SBM.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees