Operations Manager - Wingate Inn Bismarck, ND

The Operations Manager at Wingate Inn - Bismarck, ND is responsible for overseeing the hotel's front office, housekeeping, laundry, and food & beverage operations. The role focuses on achieving customer satisfaction and quality service while meeting financial goals. The Operations Manager will engage in both short and long-term planning, manage the budget, and ensure compliance with company standards and regulations. This position also involves managing human resources to attract and retain employees, resolving customer complaints, and promoting a safe and efficient work environment.