Operations Manager Trainee

WM•Antioch, TN

About The Position

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Requirements

Bachelor's Degree or in lieu of a degree High School Diploma or GED (accredited) and two (2) years of relevant work experience.
2 years of relevant work experience (in addition to education requirements)
Must be at least 18 years of age
legally eligible to work in the country where the position is located
Driver's License
Valid driver’s license
Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position

Responsibilities

DEVELOPING
Provide timely and consistent touchpoints with frontline employees
Regular review of best practices to enhance daily performance
Partners with Drivers and Technicians to develop job-related skills
Completes the assigned OMT training curriculum and all other assigned training
COACHING
Actively practice and seek feedback on coaching conversations
Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers)
OTHER
Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes