Operations Manager, Sort Center

SHEIN

74d

About The Position

The position involves overseeing the 3PL Sortation Center and consolidation operations in Vernon, CA, ensuring efficiency, compliance, and performance. The role requires tracking and improving key metrics such as On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit for the sorting center, as well as performance metrics for the consolidation center including receiving, stow, batch complete to shipping, throughput, exception handling, and customer complaints. Additionally, the role includes conducting root cause analysis (RCA) and developing corrective action plans (CAPs) to drive operational improvements. The individual will present insights and action plans to leadership during weekly business reviews (WBR) and will be responsible for building and maintaining strong supplier relationships, meeting weekly to drive accountability and performance. The position also involves implementing process improvements and new programs with a focus on efficiency, cost reduction, and scalability, while representing corporate leadership onsite to ensure alignment between strategic initiatives and operations.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field preferred.
• 5+ years in transportation, logistics, or supply chain operations.
• Experience managing Sortation Centers (3PL) and supplier networks.
• Strong analytical skills in KPI tracking, RCA, and performance management.
• Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
• Proficiency in TMS, data analytics tools, and reporting dashboards.

Responsibilities

• Oversee 3PL Sortation Center and consolidation operations in Vernon, CA, ensuring efficiency, compliance, and performance.
• Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit for the sorting center; On Time performance for receiving, stow, batch complete to shipping, throughput, exception handling, and customer complaints for the consolidation center.
• Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
• Present insights and action plans to leadership in weekly business reviews (WBR).
• Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
• Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
• Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree