Operations Manager - Shipping - East Coast Fulfillment Center
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About The Position
The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible to deliver on overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions. A day in the life includes supporting the business strategy or driving results for overall safety, quality and performance, leading, developing, and growing the performance of a team of about 20 employees, recruiting, selecting, onboarding, and training the right resources, and driving warehouse associates results by coaching, counseling, and disciplining employees. The Operations Manager will also own process improvement efforts through problem-solving, project management, and continuous improvement methodologies, and drive KPI metrics as well as 4DX and facility performance scorecards.
