Operations Manager/Shift Supervisor

Volunteers of America - Greater New York, Inc. • New York, NY

20d • Onsite

About The Position

The Operations Manager is responsible for facilitating daily shelter operations.
The Schwartz Assessment Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing

Requirements

• High school diploma or GED preferred plus one-year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.
• Certifications in security required and Fire Safety (F-80) obtained within 3 months of hire.

Responsibilities

• Supervise delivery of program services including intake, bed assignments, case management services, distribution of client mail, lockers, meal cards and medication.
• Ensure optimal customer service is being provided to clients.
• Ensure recreation activities are occurring.
• Ensures the facility is adequately staffed at all times.
• Work with DHS PD to ensure the daily security and safety of the facility.
• Supervise facility maintenance, cleaning staff and fire safety.
• Manage community relations and communicate with relevant authorities as needed.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees