Operations Manager-Service/Repair (Eagle)

Tk Elevator Corporation • Gypsum, CO

116d • $140,000 - $170,000

About The Position

TK Elevator is currently seeking an experienced Operations Manager - Service/Repair in Eagle, CO. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan.

Requirements

• Bachelor's degree or two years' experience managing on a branch departmental level, or an equivalent combination of education and experience.
• Requires a valid driver's license and a satisfactory Motor Vehicles Report.
• Thorough knowledge of the elevator industry and general management methods within the elevator industry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.

Responsibilities

• Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives.
• Administers company safety program, including performing safety audits on a weekly basis.
• Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner.
• Uses accounting reports and Map Point to review route management and callbacks.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work.
• Monitors the three callbacks in 30 days program and takes a lead in keeping cancellations under 3%.
• Works with Branch Manager and service and repair Sales Managers to address customers' needs.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Administers parts program for contract service and repair to meet budget expectations and customer satisfaction.
• Performs other duties as may be assigned.

Benefits

• Salary range: $140,000-$170,000.
• Car allowance or company vehicle, fuel card, and incentive program with a bi-annual payout.
• Medical, dental, vision, flexible spending accounts, supplemental medical plans.
• Basic life insurance, AD&D, short term and long term disability.
• Optional life and AD&D, optional spouse and dependent life insurance.
• Flexible spend account, health savings account, identity theft monitoring.
• Pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement.
• 401k plan.
• 15 days of paid time off (PTO) per year.
• 11 paid holidays throughout the calendar year.
• 5 paid days of sick leave.
• Up to six weeks of paid parental leave after successful completion of 90-days of full-time employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree