Operations Manager - Sauget, IL

Amazon • Sauget, IL

390d

About The Position

The Operations Manager at Amazon plays a crucial role in ensuring that customer orders are delivered accurately and on time. This position involves leading and developing a team of both salaried and hourly employees, focusing on maintaining high standards of safety, quality, attendance, and performance. The Operations Manager is responsible for driving improvements through data-driven decisions and analytical problem-solving, while also managing the workflow across the first, middle, and last mile of operations.

Requirements

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Nice To Haves

• 1+ years of performance metrics, process improvement or lean techniques experience

Responsibilities

• Support, mentor, and motivate your team
• Lead large-scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews and determining productivity requirements
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work in an environment with varying noise levels and temperatures
• Work a flexible schedule including weekends and/or overnight shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree