Operations Manager-Repair Division (Appleton, Wisconsin (US))

Voith•Appleton, WI

44d•Onsite

About The Position

The Operation Manager of Repair & Refurbishment is a strategic leader responsible for transforming and scaling repair operations for fiber system and paper machine equipment. This role drives business growth, operational excellence, and automation, acting as a catalyst for innovation and digital transformation. The position is focused on leading change, developing high-performing teams, and implementing advanced technologies to deliver superior results across Voith's repair facilities and customer sites.

Requirements

Proven experience in leading operational transformation and business growth.
Demonstrated ability to drive change, implement automation, and lead digital initiatives.
Strong analytical, problem-solving, and data-driven decision-making skills.
Exceptional communication and collaboration abilities, with a track record of cross-functional leadership.

Nice To Haves

Mechanical or Chemical Engineering degree preferred, experience in the paper industry highly valued.
Knowledge of mill equipment, repair processes, and quality assurance preferred.
Background in automation, robotics, and digitalization in manufacturing or repair environments preferred.
Preference will be given to candidates who have demonstrated leadership in driving transformation and automation initiatives within manufacturing or repair environments.

Responsibilities

Lead Strategic Transformation
Drive automation, digitalization, and process innovation to enhance repair operations and expand capabilities, offerings, and facilities.
Build and Empower Teams
Develop high-performing shopfloor and leadership teams, fostering accountability, adaptability, engagement, and continuous improvement.
Communicate Vision and Drive Change
Clearly articulate goals and initiatives, recognize achievements, and promote skill development while addressing performance constructively.
Ensure Compliance and Quality
Oversee OSHA, environmental, and company standards; integrate automated safety, compliance, and quality monitoring systems.
Collaborate Cross-Functionally
Partner with Sales, Product Management, Mill/Field Service, and Customers to resolve challenges and keep jobs moving efficiently.
Optimize Operations and KPIs
Review costs and processes, troubleshoot issues, and ensure departments meet key metrics (On-Time Turnaround Rate, Gross Margin).
Champion Technology Adoption
Identify and implement automation solutions (robotics, digital tools, analytics) to streamline workflows and reduce manual intervention.
Customer and Repair Coordination
Manage repair activities, warranty issues, and onsite personnel to align with strategic goals and customer expectations.
Drive Growth
Execute strategies to significantly grow the repair business through expanded capabilities and facilities.
Travel as Required
Ability to travel up to 35%.