Nordstrom-posted about 1 year ago
Full-time • Mid Level
Cedar Rapids, IA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The Operations Manager at Nordstrom's Midwest Fulfillment Center is a leadership role focused on managing warehouse operations, ensuring safety, quality, and performance while driving results through effective team development and process improvement. This position requires a seasoned leader to oversee a team of approximately 20 employees, manage financial standards, and implement corrective actions to meet business objectives.

  • Support the business strategy by driving results for overall safety, quality, and performance.
  • Lead, develop, and grow the performance of a team of about 20 employees.
  • Recruit, select, onboard, and train the right resources.
  • Drive warehouse associates' results through coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance.
  • Enhance professional and technical knowledge by attending educational workshops and participating in professional societies.
  • Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
  • Meet warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
  • Drive KPI metrics as well as 4DX and facility performance scorecards.
  • 5+ years of warehouse experience in a managerial role.
  • Proven capability in identifying and implementing continuous improvement actions that deliver measurable improvements to cost, service, and quality.
  • Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands-on experience with warehouse management software and databases.
  • Ability to analyze data and determine actions based on improvement opportunities.
  • Excellent verbal and written communication skills.
  • Medical/Vision insurance
  • Dental insurance
  • Disability insurance
  • Life insurance
  • Employee assistance program
  • Merchandise discount
  • Paid time away
  • Retirement plan
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