Operations Manager / People Leader
About The Position
As a Operations Manager / People Leader with Orkin, you're more than a leader-you're the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses. This role is designed for dynamic individuals who thrive on the excitement of growing businesses and empowering teams. With your competitive spirit, you'll rise to meet and exceed financial goals, while your passion for people fosters an exceptional, winning culture. Take pride in knowing your entrepreneurial mindset and leadership drive tangible business success-all with the support of the industry's best. This role is the stepping stone to a Regional Leadership position and more. Are you ready to take the lead and make your mark with Orkin? Apply now!
Requirements
- Bachelor's or equivalent work experience
- Documented success driving revenue for a Home Services company
- Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
- Ability to work in the field independently and manage route-based assignments
- 5-7 years: Multi-operational or sales management experience with a results-driven company
- 5-7 years: P&L responsibility experience and an acute understanding of expense control strategies
- 5-7 years: Demonstrated customer relations experience
- 5-7 years: Experience with P&L management and business processes
- 5-7 years: Operations or sales management experience with a results-driven company
- 5-7 years: Proven ability to achieve profitable growth
- 5-7 years: Mentoring, coaching, motivating and training
Nice To Haves
- 2-5 years: Experience in a service industry or recurring revenue business
- 2-5 years: Sales experience and/or sales management experience
Responsibilities
- Assume leadership of a branch location after completing an initial 90 days of training
- Be willing to travel in the field for branch office visits 25% of the time
- Be able to relocate within the division geography for higher roles
- Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement
- Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results
- Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins
- Assure compliance with local, state, and federal laws and regulations
- Ensure accountability for and compliance with the policies and procedures for all Company vehicles
- Recruit, hire, mentor, evaluate and coach
- Drive sales initiatives and results
- Identify best practices, cost savings and improved customer service initiatives
- Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions
- Promote positive employee relations including fostering high morale and upholding company operating standards
- Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management
Benefits
- Compensation is from $75,000 USD to $90,000 USD per year with opportunities for additional earnings
- A company vehicle
- Comprehensive benefits package including medical, dental, vision, maternity & life Insurance.
- 401(k) plan with company match, employee stock purchase plan
- Paid Time Off
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Comprehensive training programs as the industry leader
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Administrative and Support Services
Number of Employees
501-1,000 employees
