Operations Manager - Opa-Locka, FL

Amazon • Opa-locka, FL

376d

About The Position

The Operations Manager at Amazon.com Services LLC is responsible for leading and developing a team to ensure high levels of safety, quality, attendance, and performance in the operations workflow. This role involves engaging with team members, driving productivity improvements through data-driven decisions, and maintaining customer delivery expectations. The Operations Manager will oversee large-scope projects and collaborate with various support teams to meet business objectives.

Requirements

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 1+ years of performance metrics, process improvement or lean techniques experience
• Ability to work a flexible schedule including weekends, nights, and/or holidays

Nice To Haves

• Experience in Lean Process improvement
• Mid-level performance management experience

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews and determining productivity requirements
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives
• Engage with team members during shifts to maintain high performance levels

Benefits

• Competitive salary
• Opportunities for professional growth
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees