Operations Manager, OLLI
About The Position
The Operations Manager oversees day-to-day operations for all OLLI programs across multiple sites and formats, ensuring efficient, high-quality program delivery and an exceptional member experience. The role blends strategic operational leadership with hands-on coordination of facilities, logistics, volunteers, and special programs including travel. Reporting to the Executive Director and working closely with the Director of Programming, the Operations Manager supervises the Member Services Specialist and the Digital Communications and Technology Coordinator. The position oversees operations at five metro Denver sites and online, leads volunteer recruitment and retention, manages the travel program, and provides essential operational support.
Requirements
- Bachelor’s degree or equivalent training and experience
- 2-4 years of experience in project management, event coordination, or related field
- Demonstrated experience managing volunteers, including recruitment, training, and retention
- Experience with budget management and contract negotiation
- Ability to travel to multiple sites across metro Denver
Nice To Haves
- Experience in nonprofit, education, or membership-based organizations
- Experience managing multi-site operations
- Experience coordinating group travel experiences
- Familiarity with adult education or senior programs
Responsibilities
- Site Operations & Logistics Management
- Volunteer Program Management
- Travel Program Management
- Financial & Administrative Operations
- Supervision & Collaboration
- Leadership & Collaboration
- Site Operations & Member Support
Benefits
- medical
- dental
- retirement
- paid time off
- tuition benefit
- ECO pass
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
