Assistant Manager of Medical Debt Collections Sign On Bonus $30,000.00
About The Position
MDS is a company with over 30 years of experience in revenue cycle management and collections, known for its innovative and trustworthy approach. The company's goal is to recover funds for clients with diligence and expertise. This position is for an Operations Manager of Medical Collections in a call center in Sebring, Florida. The role involves leading a team of approximately 25 assistant managers and 1 floor supervisor, overseeing daily operations including training, quality assurance, goal setting, and performance management. It offers a competitive compensation package and provides an excellent opportunity for professional growth and advancement.
Requirements
- Proven expertise in debt collection techniques and negotiation skills
- Strong leadership experience in operations, preferably a call center environment in medical collections, health care, or accounts receivables
- A deep understanding of hospital revenue cycle management practices
- Proficiency in relevant laws and regulations, including HIPAA, FDCPA, and FCRA
- Excellent organizational skills, with the ability to multitask and prioritize effectively
- Demonstrated experience in team leadership, with a talent for motivating and coaching staff to achieve optimal performance
- Strong customer service orientation, with a focus on delivering excellence in client satisfaction
- Outstanding management and leadership capabilities, coupled with practical delegation skills
- Excellent communication skills, both verbal and written, with fluency in a Windows environment
Responsibilities
- Lead a team of approximately 25 assistant managers and 1 floor supervisor
- Oversee daily operations, including training
- Oversee daily operations, including quality assurance
- Oversee daily operations, including goal setting
- Oversee daily operations, including performance management
Benefits
- Sign On Bonus ($30,000.00)
- Relocation Reimbursement
- Competitive compensation package
- Health insurance
- Dental insurance
- Vision insurance
- Term life insurance
- 401(k) plan with company match
- Potential to earn bonuses of up to $1,000 per month
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
