Operations Manager (Network), Eielson AFB

General Dynamics-posted 5 months ago

$121,680 - $140,300/Yr

Full-time • Senior

Remote • Fairbanks, AK

Transportation Equipment Manufacturing

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Seize your opportunity to make a personal impact as a Project/Task Sr Manager supporting an AF Base. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. A career as the On-Site Operations Manager at GDIT means owning your opportunity to help support and advance our customer's mission. At GDIT, you'll have the opportunity to provide 24/7 time-sensitive incident response to ensure the stability, integrity and efficient operation of the Network resources and systems that support the BIM program at the customer site. Your work in Leading this Network team at GDIT will have an impact on securing our clients' missions and ensuring we anticipate the threats of tomorrow.

Collaborates directly with AF client on planning and procedures
Leads a high-octane team of highly skilled engineers, providing direction, support, and mentorship as necessary
Drives client-directed efforts to implement planned changes and procedures
Performs root cause analysis to determine the source of roadblocks; identifies paths forward to adapt and overcome any challenges
Troubleshoot complex, expert-level network issues and provide knowledge support to other engineers as necessary
Participates in network software upgrades, as well as certificate renewals and installs
Updates technical documentation; maintains and implements SOPs for network security
Works after-hours and weekends during maintenance windows on-site as needed

Bachelor's Degree from an accredited institute in a related field (Will consider 4 additional years of experience in lieu of degree)
Must meet DOD 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges
Excellent troubleshooting, problem-solving and collaborative skills
Thorough knowledge of ITSM best practices and supporting systems
Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
Experience working directly with hardware vendors involved in the incident resolution process
Experience with various software systems and architectures, communications protocols, and network hardware devices
NOC/SOC operations background
Incident management expertise with a track record of managing complex, multi-team responses
Scripting abilities for automation and efficiency improvements
Demonstrated experience in managing around-the-clock operations ensuring services are maintained at SLA levels
Experience with operations and administration of multiple network vendor systems
Security Clearance Level: DoD Secret Level Clearance required
Required Certifications: CISM or DOD 8140 equivalent (CASP+, CCNA CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, GSLC) within 60 days

10+ years management of local team and part of an Enterprise NOC
ITIL V3/4 Foundation or higher

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

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Operations Manager (Network), Eielson AFB

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