Operations Manager Mobility - Charlotte, NC Full-Time

SmarteCarte Brand•Charlotte, NC

3d•Onsite

About The Position

The Operations Manager is a hands-on, working role responsible for supporting daily operations and supervising production and warehouse activities. This position ensures operational tasks are completed accurately and on schedule, addresses day-to-day issues as they arise, and supports efficiency across labor, materials, and equipment while maintaining consistent operational standards. This position will report to the Director of Mobility Services.

Requirements

Minimum of 3 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc.
Minimum of 2 years of direct management experience and the ability to manage across a wide range of capabilities and personalities
Experience with ERP systems; NetSuite experience a plus
Hands-on experience with order entry, data accuracy, and maintaining operational records
Experience coordinating basic logistics activities, including shipping and receiving support
Working knowledge of production, warehouse, and logistics operations
Ability to support day-to-day operational activities and follow established workflows
Understanding of order processing, inventory tracking, and material movement
Ability to perform accurate data entry and maintain reliable operational records
Familiarity with ERP systems; NetSuite experience a plus
Ability to supervise daily work activities and provide routine guidance to staff
Ability to identify, communicate, and help resolve routine operational issues
Strong attention to detail and organizational skills
Ability to follow established procedures, policies, and safety standards
Effective verbal and written communication skills
Proficiency with Microsoft Office applications
High school diploma or GED required; combination of education, training, and experience will be considered
Valid Driver’s license required
Ability to obtain Airport and/or Postal Service Badge.
Walk and stand for duration of shift.
Lift 50+ lbs. to waist height
Push/Pull 75 – 100 lbs.
Some travel may be required

Nice To Haves

NetSuite experience a plus
NetSuite experience a plus

Responsibilities

Support and participate in daily production, warehouse, and logistics operations
Provide day-to-day supervision of production and warehouse staff
Coordinate inbound and outbound shipments and support receiving and shipping activities
Monitor workflows, schedules, inventory, and material movement to maintain efficiency
Address routine operational, logistics, and personnel issues as they arise
Support adherence to safety, quality, and operational standards
Assist with process improvements, documentation, and basic operational reporting
Support cycle counts, physical inventory audits, and material accuracy
Enter, review, and update customer orders to ensure accuracy and timely processing
Other duties as assigned