Job Summary: The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals. Job Duties and Responsibilities: The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for employees' performance ratings, promotions and pay changes. Provide guidance and mentoring to meet all department goals and objectives. Manage the workload distribution of department staff. Plan for, manage, monitor and maintain project profitability to achieve Company goals. Managing scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM. Participating in and/or facilitating the bid process. Manage all related quality and safety issues on customer work. Act as the Company liaison for interface with customer representative(s). Create, develop and implement account process improvement(s). Other responsibilities as assigned.