Operations Manager (Licensed)

Thrivent•Crystal Lake, IL

5d•$60,000 - $70,000

About The Position

The Operations Manager (licensed) position is critical for achieving leverage of the advisor’s time. This position supports daily operations of the practice including providing licensed support, responding to client service requests, completing post meeting work, maintaining client information, and other administrative tasks as assigned. The Licensed Operations Manager reports to and is employed by CrossRoads Consultants. This position is 40 hours a week. Compensation is between $60,000-70,000 annually dependent upon licensure and experience. Benefits include: 2-3 weeks PTO, no other benefits provided at this time.

Requirements

Securities or insurance industry experience preferred
Must be securities registered (series 7/63/65 or 7/66 or 6/63).
Must be insurance licensed/appointed
Must be securities registered and insurance licensed/appointed in all states in which they are performing activities requiring licensing and registration
Must be willing to complete the appropriate Long Term Care training required in the states in which support work would be conducted
If work on variable insurance or annuities is conducted, must be appropriately licensed/appointed and registered for variable products
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information
Basic understanding of our products, services, and Thrivent Financial
Must be able to work with all roles of the CrossRoads Consultants team
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations
As part of CrossRoads Consultants’ recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process.
In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Nice To Haves

Securities or insurance industry experience preferred

Responsibilities

Prepare correspondence, reports, and coordinate special projects
Oversee projects, administration of various programs, and processing functions as needed
Drive client facing activity in the practice by scheduling meetings with clients
Update Salesforce with client contact and preference information
Assist Lead Advisors with preparation and follow up for client meetings
Ensure all follow-up tasks, meeting notes, and next steps are properly documented and actioned on
Research products, product pricing and contacting carriers for information
Answer basic questions for clients
Fill out necessary forms for opening or maintaining accounts and complete applications to the point of signature for advisors to finalize and approve
Set up and retrieve reports in the portfolio management system
Provides fund values and answers other securities (including, if appropriately licensed, variable insurance and annuities) product-related questions and/or questions related to investment advisory services
Collaborate with financial associates to assist customer/member to purchase, sell, hold or exchange securities products
Verbal or written communications with prospective or existing customers regarding financial matters
Conducting substantive research or information gathering that will be used with making securities product recommendations or providing investment advice (e.g. conducting due diligence, etc.)
Obtaining customer financial and/or suitability information
Accepting and/or entering securities trade orders from customers, including unsolicited trade orders
Support questions and transactions with variable insurance and annuities products, if appropriately licensed
Additional responsibilities may be assigned in accordance with licensure and business needs