Legacy Community Health-posted 3 months ago
Full-time • Mid Level
Houston, TX
1,001-5,000 employees

Step into the future of community healthcare with Legacy Community Health as an Operations Manager, where innovation meets compassion. This role is the heartbeat of operational excellence, designed to revolutionize how we support our clinics and enhance patient care. Propel your career forward in an environment that values cutting-edge solutions and data-driven decisions. Lead operational breakthroughs with a focus on streamlined provider schedules and enhanced patient access. Immerse yourself in a tech-forward workplace, embracing digital transformation and agile methodologies. Join a mission-driven environment dedicated to community healthcare impact and continuous improvement. Collaborate with forward-thinking teams to pioneer new standards of patient service and operational efficiency. Unlock growth opportunities with a focus on leadership development and healthcare innovation.

  • Pioneer operational support across designated areas, enhancing workflow and tracking performance metrics.
  • Directly oversee and inspire support staff to adhere to policies, while managing work schedules with a focus on innovation and efficiency.
  • Act as an EPIC super-user, driving digital competency and training excellence among staff.
  • Foster a culture of feedback and collaboration, pushing the envelope in service enhancements.
  • Lead the hiring and evaluation of team members, with a focus on disruptive talent acquisition and performance reviews.
  • Strategize and collaborate on key performance indicators to deliver game-changing reports for service lines.
  • Revolutionize patient access and scheduling management, ensuring seamless service delivery.
  • Oversee desktop management within your jurisdiction, participating in performance improvement initiatives.
  • Handle patient complaints and proactively monitor operational metrics for continuous improvement.
  • Engage in leadership meetings to strategize and advance service line support, cultivating robust partner relationships.
  • Ensure compliance with HIPAA guidelines and spearhead equipment maintenance initiatives.
  • Actively participate in the Performance Improvement Program, driving quality and innovation.
  • High School Diploma or equivalent is essential, with relevant certifications/licenses as a plus.
  • Minimum of 3 years' experience in healthcare or a service industry, with an edge for tech-savvy innovation.
  • A Master's degree in Business or Healthcare Operations can substitute for 2 years of experience, spotlighting leadership potential.
  • Proficiency in Microsoft Office Suite and EHRS is preferred, highlighting digital agility.
  • Strong ability to juggle multiple deadlines and make data-driven decisions with agility and foresight.
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!
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