OPERATIONS MANAGER - K12 FOOD SERVICE - WINSTON SALEM, NC

Compass Group • NC

114d

About The Position

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. We are seeking a dynamic Operations Manager to support food service operations across the Winston-Salem public school system. In this role, you’ll partner closely with the Regional Vice President (RVP) to deliver high-quality dining programs that fuel student success, while driving operational excellence and innovation. This is an exciting opportunity for a motivated leader who is passionate about both people and performance. You’ll play a critical role in supporting school nutrition programs that reach thousands of students daily—ensuring compliance, efficiency, and outstanding service, all while developing future leaders and making a lasting impact in the community.

Requirements

• Minimum Four year college degree.
• Five to ten years progressive POM management & leadership experience and a proven record of cost containment in a large complex organization.
• Experience in College/University Facility required.
• Leader who is visionary with strong management, planning and communications skills.
• General business acumen.
• Excellent interpersonal skills.
• High Customer Service and quality attitude, with great communication skills.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.

Responsibilities

• Assists with the overall leadership for all departmental functions to include managing, planning, directing, and evaluating departmental operations.
• Provides fiscal oversight of operations and provides financial reports to the RVP. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.
• Directly supervises and maintains responsibility for their unit within the department, including directing the efforts of and supervising management and other staff members.
• Participates in the development of short-term and long-term departmental goals and objectives.
• Provides advice and input in matters pertaining to the administration of University-wide programs and initiatives that involve the Company.
• Provides advice and input in managing strategic plans and the development of integrated programs.
• At the discretion of the RVP, serves as liaison and assists in the coordination of activities across departments to ensure that departments are not working at cross purposes to others.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.
• Advises with developing, and implementing new policies or revisions to existing policies.
• Stays abreast of developments in the field and participates in training and professional development sessions.
• Serves on various committees and user groups as requested.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees