Operations Manager, Junior

CGI Deutschland • Arlington, VA

149d • $120,000 - $150,000

About The Position

CGI Federal has an exciting opportunity for an Operations Manager within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Operations Manager oversees the day-to-day operations of an organization's IT department, ensuring efficient and reliable IT services. This role involves managing IT staff, implementing and maintaining IT systems, managing budgets, and ensuring compliance with policies and regulations. CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.

Requirements

• Bachelor's degree and/or 3 to 5 years of experience.
• Ability to obtain and maintain a TS/SCI with CI Poly; an active TS/SCI with CI Poly highly desired.
• Strong leadership and communication skills.
• Experience in IT operations, project management, and budget management.
• Proficiency in IT systems, networking, and security.
• Knowledge of ITIL framework (optional).
• Experience in a management role (typically 3+ years).

Responsibilities

• Leading and mentoring IT staff, including technicians, engineers, and support personnel.
• Assigning tasks, monitoring performance, and providing feedback.
• Managing the hiring process and fostering a positive work environment.
• Overseeing the design, implementation, and maintenance of IT infrastructure (servers, networks, data centers).
• Ensuring system availability, reliability, and security.
• Managing hardware and software installations, upgrades, and configurations.
• Monitoring system performance and proactively addressing issues.
• Managing incidents, service requests, and problem resolution.
• Ensuring data backup, security, and compliance with policies.
• Managing the IT budget and ensuring cost-effectiveness.
• Collaborating with vendors for procurement, implementation, and support.
• Negotiating contracts and managing licenses.
• Developing and implementing IT policies and procedures.
• Ensuring compliance with relevant regulations and industry standards.
• Working with other departments to align IT with business needs.
• Developing and implementing IT initiatives and projects.
• Staying up-to-date with the latest technologies and trends.
• Providing support and guidance to stakeholders.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree