Operations Manager Insurance Construction
About The Position
At Paul Davis Restoration, we help people recover from disasters. Whether it's fire, water, storm, or mold, our team restores homes and businesses quickly, professionally, and with care. We’re known for doing the job right and creating a great experience for our customers during a stressful time. We’re hiring an Operations Manager to lead and scale our Reconstruction Department alongside ownership. This is a high-level leadership role. We’re looking for someone who: Has led teams Has likely owned or operated a construction business Understands both field execution and financial performance Can build structure, enforce accountability, and drive results Is tired of wearing every hat and wants to focus on running a strong operation If you’ve been responsible for everything — sales, production, hiring, cash flow — and want to step into a role where you can lead without the chaos, this is that opportunity. This role is operations leadership + performance ownership
Requirements
- 8–12+ years in reconstruction, restoration, or residential construction
- Proven experience leading teams and/or running a business
- Strong understanding of job costing, margins, and financial controls
- Experience managing multiple PMs and crews simultaneously
- Ability to create systems, not just work within them
- Confidence making high-level decisions in ambiguous situations
- High standards for accountability, communication, and execution
Responsibilities
- Oversee all reconstruction operations (PMs, field staff, subcontractors)
- Set and enforce standards for production, quality, and communication
- Own department performance: revenue, gross profit, and efficiency
- Build systems and processes that create consistency and scalability
- Review and manage job costing, budgets, and financial KPIs
- Coach and develop Project Managers and team members
- Step into high-risk or complex jobs to guide direction and outcomes
- Ensure an exceptional customer experience across all projects
- Partner with ownership on strategy, hiring, and growth planning
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
