Operations Manager In Training
About The Position
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week. Manager In Training: Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence Be the bridge between techs and customers; translate inspections into trusted recommendations Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS) Cover the deck when the Store Manager is out; model elite standards on every shift About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership
- Strong background in service sales (tires, brakes, maintenance, or mechanical)
- Proven ability to lead a team in a high-volume, fast-paced environment
- Excellent communication and problem-solving skills
- Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
- A self-starter who thrives on results, accountability, and growth
- Open availability, including weekends, to lead and support the team during peak business times
Responsibilities
- Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
- Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
- Be the bridge between techs and customers; translate inspections into trusted recommendations
- Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
- Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
- Cover the deck when the Store Manager is out; model elite standards on every shift
Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
- Genuine career growth — with progression into Store Management or Multi-Unit leader, evidenced by hundreds of team member promotions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
