Operations Manager II

Controlled Contamination Services LLC•Hayward, CA

1d•$80,000 - $90,000

About The Position

The Operations Manager II role oversees the day-to-day cleaning operations and quality programs of specific customer accounts, areas or multi-location sites. The role is responsible for managing, defining, coordinating and facilitating projects, leading teams and ensuring the success of the assigned account portfolio and regional operations.

Requirements

Bachelor’s degree and 3-7 years (5 – 10 years in lieu of bachelor’s degree) of experience in facilities, production, manufacturing, janitorial, cleaning, hospitality or related field
3+ years prior experience managing supervisory level staff and an hourly labor force
3+ years direct business operations experience
Operate a motor vehicle
Stand – Walk – Lift – Climb – Talk - Hear
Use hands to finger, handle or feel - Reach with hands or arms
This position requires to have close vision (clear vision at 20 inches or less), and color vision (ability to identify and distinguish colors).
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Responsibilities

Supervise, plan and coordinate customer/regional cleaning operations.
Continually monitor cleaning operations to ensure all activities are completed promptly and correctly.
Responsible for staff development in areas such as training, technical skills, safety, and performance management.
Assist in recruiting/hiring/onboarding of new team members.
Complete annual performance reviews and provide professional development opportunities.
Monitor and maintain budgeted labor hours at assigned sites/accounts.
Maintain project calendar, develop agendas, record minutes and action items and facilitate meetings.
Manage cross-functional team resources appropriately to ensure effective team performance and achieve goals.
Plan, organize and lead projects to improve efficiency and productivity and identify/implement best practices.
Identify and resolve technical, procedural and equipment issues that hinder cleaning performance.
Follow Good Manufacturing Practices where applicable.
Manage inventory levels at customer sites.
Represent the company at customer meetings and perform quarterly business reviews with key clients.
Ensures accurate time/attendance recording and labor law compliance.
P&L & Financial reporting experience
Demonstrate excellent written and verbal communication skills
Demonstrates excellent documentation skills, and adhere to all regulations
Demonstrates excellent problem solving/issue resolution skills
Ability to stay calm and rational under pressure
Adheres to all policy and conduct standards and embraces the culture of CCS
Must have a high level of attention to detail and excellent time management skills
All other duties as defined by your supervisor