Operations Manager I - DC (Bilingual (English/Spanish) preferred)
About The Position
The Operations Manager will lead and oversee day to day operations of our 676,198 square foot(SF) distribution center with 60+ employees on a Double shift operation. The Operations Manager is responsible to develop coach and mentor site supporting staff, establish processes and KPI’s to manage the DC. Work collaboratively with all levels and functions of the organization and develop relationships with cross functional partners and other DC leaders. The Operations Manager will maintain and improve high levels of customer service and quality to ensure excellent customer satisfaction. Ensure a safe work environment for all employees. Effectively manage inventory. This position reports to the DC Site Manager.
Requirements
- Bachelor's degree in Business, engineering or related area.
- Minimum of 5-8yrs experience managing a Distribution center of similar size.
- Light manufacturing / assembly experience.
- Demonstrated experience managing complex projects.
- Skilled with facility layout, warehouse flow, and pick sequencing.
- Demonstrated track record of assessing and developing talent.
- Ability to become a Systems super user, analyze and interpret data using excel.
- Demonstrated experience maintaining and building direct customer relationships.
Nice To Haves
- Bilingual (English/Spanish) preferred.
- Hands on leader capable of working alongside employees to create a culture of engagement.
- Entrepreneurial mindset capable of working with an ambiguity and autonomy/Creator vs presider.
- Transparent and consistent.
- Growth mindset personally and professionally.
- Skilled communicator across all levels, from the CEO to warehouse employees.
- Owning and accepting accountability for your distribution center.
Responsibilities
- Develop and implement KPI's to improve facility efficiency and customer satisfaction.
- Ensure high level of inventory accuracy & control
- Effectively store inventory in the warehouse in order to maximize labor efficiencies and space utilization.
- Manage external recruiting and contractor relationships to ensure labor requirements are achieved.
- Lead employee engagement activities to maximize development and retention of employees.
- Create and implement leadership development program for supervisory and lead staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
