Operations Manager I

FERGUSONBeltsville, MD
6d

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an Operations Manager to join our Beltsville, MD team! This role leads our Blended business operations, ensuring we maintain our reputation for extraordinary service and operational integrity. The positon will report to the Market Branch Manager.

Requirements

  • 3-5 years of industry related experience
  • Ability to apply knowledge and skills with understanding of external environment factors.
  • Experience providing expert advice, coaching and counseling within field/function area.
  • Exceptional ability to organize and prioritize work.
  • Strong written and verbal communication skills.
  • Demonstrated ability to develop and deliver effective presentations to groups at multiple levels of the organization (associates, branch leaders, GMs, etc).
  • Proficient in Microsoft Office software (Outlook, Teams, Word, Excel, PowerPoint, Access, etc.).
  • Ability to effectively use Ferguson's inventory and logistics system (Trilogie).
  • Outstanding organizational and leadership skills to effectively respond to urgent situations

Responsibilities

  • Participates in the strategic development and execution of the retail store business model and strategy in order to produce profitable growth and strong cash flow performance.
  • Contributes to sales forecasting, financial budgeting and expenditure management to achieve company budget objectives.
  • Supports the development of strong sales and management teams, implementing recruitment, training and mentoring programs that result in a capable and motivated workforce.
  • Follows mechanisms that drive the identification of opportunities for new market or business segment opportunities, or to enhance profit margin enhancement and accelerating top-line revenue growth.
  • Performs the analysis of market trends and stored data to assist in sales/promotions for present and future business.
  • Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
  • Regular and reliable attendance
  • Other duties as assigned

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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