Operations Manager - Hagerstown, MD

Amazon • Hagerstown, MD

383d • $81,900 - $150,100

About The Position

The Area Manager at Amazon is responsible for leading a team of hourly employees within the Worldwide Operations network. This role focuses on engaging team members to uphold safety, quality, attendance, and performance standards while ensuring timely delivery of customer orders. The Area Manager plays a crucial role in the operational workflow, which includes the first mile, middle mile, and last mile processes, all aimed at enhancing the customer experience.

Requirements

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Nice To Haves

• 1+ years of performance metrics, process improvement or lean techniques experience

Responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment with varying noise levels and temperatures, including outside loading departments and refrigerated environments
• Work a flexible schedule including weekends and/or overnight shifts

Benefits

• Full range of medical benefits
• Financial benefits including equity and sign-on payments
• Comprehensive employee benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree