Operations Manager for Music and the Oregon Center for the Arts

Southern Oregon University

81d • $62,881

About The Position

This position is a full-time (1.0 FTE), twelve-month unclassified administrative position in the Oregon Center for the Arts (OCA) and the College of Arts & Humanities at Southern Oregon University. General responsibilities consist of management of the Music Recital Hall in the Music Building, management of the OCA Box Office, coordination of the Tutunov Piano Series, and supervision of student staff. Also included is the coordination of the production elements for all university produced and presented music performances. This position is the liaison to the OCA Arts Partners who enjoy the benefits of access to the Music Recital Hall. This person reports to the Executive Director of the Oregon Center for the Arts/Dean of the College of Arts & Humanities and will work closely with the Business Officer for CAH on all financial and personnel matters.

Requirements

• A Bachelor's degree is required (at least two years of additional work experience accepted in lieu of meeting the education requirements).
• Must have a broad background in arts management or event production, including at least two years of managing a staff and production crew for a mid-size event venue.
• Experience streaming and recording live events.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel).
• Experience with leasing contracts and billing.

Nice To Haves

• Experience managing a building and/or a rental theater.
• Knowledge of theatrical lighting systems; electrical training and sound equipment.
• Technical knowledge of electrical, lighting, and sound for live venues.
• Experience supervising student employees.
• Experience working in an institution of higher education.
• A Master's degree in arts or events management, hospitality, or non-profits.

Responsibilities

• Supervise and facilitate the execution of production requirements for all Music Department performances, recitals, and special events (120+ annually).
• Develop annual production schedules in collaboration with faculty and manage the scheduling of rehearsals, load-ins, and performances in the Music Recital Hall.
• Hire, train, and supervise student employees to stage manage, house manage, and operate the OCA Box Office; coordinate ushering staff.
• Oversee technical operations, including livestreaming, recording, sound, lighting, and staging; ensure equipment is maintained and operated safely and effectively.
• Direct all box office operations for OCA performances and events, including ticket sales, patron communications, will-call, waitlists, and on-site customer service.
• Ensure accurate financial records and compliance with PCI standards; manage deposits, journal vouchers, and VIP/donor/sponsor tickets.
• Maintain and troubleshoot ticketing software and equipment; ensure adequate supplies and system functionality.
• Serve as building manager for the Music Recital Hall, overseeing maintenance, upgrades, safety, and efficient operation of a multi-million-dollar performance complex.
• Manage inventory of production assets and oversee warehousing and tour packaging as needed.
• Oversee all aspects of the Tutunov Piano Series (TPS) in consultation with the faculty director and Music Department chair.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k
• Paid holidays
• Paid volunteer time
• Tuition reimbursement
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree