Operations Manager, Food

SGS • North Sioux City, SD

5d

About The Position

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Responsible for the implementation of primary goals, operating plans, policies, and short and long range objectives for the business unit.

Requirements

• 4-year degree in Microbiology/Chemistry/Food Science or a related field or equivalent work experience Required
• 7+ years previous experience in operations/ management role Required
• 3 plus years in a supervisory role Required
• Knowledge of LIMS Required
• Effective problem prevention and problem solving skills. Required
• Written and verbal communication skills necessary to cross multiple disciplines.

Responsibilities

• Ensures that the Quality Management System is implemented and maintained in accordance with the ISO 17025 standard
• Is knowledgeable of the scope of all processes under his/her supervision
• Maintains records and manages all aspects of testing activities
• Facilitates operational concerns
• Coordinates purchasing requests
• Manage operations to maintain or improve efficiency and quality of laboratory
• Ensures accurate and consistent testing procedures
• Hires personnel and oversees all employee related issues
• Determines technical training needs of personnel
• Conducts employee performance reviews and provides ongoing guidance for continued employee development
• Maintain a fair and positive work environment
• Represents organization to major customers, government agencies, and the public
• Communicate operational difficulties and delays to Client Service Department
• Communicate necessary changes or information to department personnel.
• Responds to customer inquiries and provides professional advice
• Ensures that all health and safety regulations are followed
• Contribute to and maintain an active safety program for all departments
• Organize and maintain documentation of all laboratory quality activities
• Report on the performance of the Quality Management System to senior management for review and as a basis for improvement of the system.
• Ensure compliance to ISO 17025 standards are maintained
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees