Operations Manager Federal -Department of the Air Force Base Infrastructure Modernization

Lumen Technologies • Columbia, SC

396d • $111,480 - $185,790

About The Position

The Operations Manager for Federal Programs at Lumen is responsible for overseeing the day-to-day operations of the Air Force Base Infrastructure Modernization Program (BIM). This role involves managing a multi-award indefinite delivery/indefinite quantity (ID/IQ) contract aimed at modernizing and sustaining approximately 187 installations globally over a ten-year period. The Operations Manager will lead large, complex teams, streamline processes, and ensure alignment with organizational objectives while maintaining service level agreements (SLAs).

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field.
• 10-15 years of experience in Program/Project Management, with at least 3 years in a management position.
• Experience with installation infrastructure modernization and sustainment support.
• Eligibility for access to classified information (government security investigation required).
• ITIL Certification.
• Secret Clearance with ability to be cleared for additional program access.
• PMP Certification from Project Management Institute.
• BISCI Registered Telecommunications Project Manager (RTPM) Certification is a plus.

Nice To Haves

• Experience with Department of Defense programs.
• Strong technical background in Government technical requirements.

Responsibilities

• Plan and oversee the day-to-day operations of Lumen's BIM program and teaming partners.
• Lead and manage the operational aspects of the BIM Program, ensuring alignment with organizational objectives.
• Direct the development and implementation of processes and procedures for efficient Task Order execution.
• Manage task orders with multiple financial constructs, including firm fixed price and cost reimbursable contracts.
• Provide guidance to Program Managers, Engineers, and Subcontractors to ensure program operations within budget.
• Ensure all work meets PWS requirements within schedule and staffing constraints.
• Assess and mitigate operational risks requiring Director level approval.
• Develop customer-driven methodologies and systems to measure program success.
• Administratively manage PMO personnel.
• Lead and approve BIM Operations PMO contributions to contract proposals.
• Direct Integrated Lab and Testing activities to meet customer requirements.
• Interface with customers on contract performance and service-related issues.
• Provide proposal support, project scheduling, operational support systems, and risk management plans.
• Interface with engineering, network management, and customer technical representatives.

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Paid time off
• Retirement savings plan
• Employee discounts
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree